How to Contact Us

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CRISIS INTERVENTION

Emergency mental health and addiction services

Phone: (920) 929-3535
Available 24 hours per day, 365 days per year

  • Crisis counseling
  • Psychiatric hospitalization
  • Emergency referral services

INPATIENT HOSPITALIZATION

Specialty Psychiatric Unit

Fond du Lac County residents are generally screened through our Crisis Intervention services.  Out of county residents must go through the Crisis Intervention service in their county of residence for approval of admission.

Unit Phone: (920) 929-3513
Patient Phone: (920) 923-9882

OUTPATIENT SERVICES

For both mental health and AODA issues

  • Counseling and psychotherapy
  • Psychosocial, Psychological (limited) and Psychiatric Evaluation
  • Operating While Intoxicated and Underage Drinking Assessments
  • Medication Management
  • Nursing Support

General phone: (920) 929-3500
Intake Desk: (920) 929-3565

Located at 459 East 1st Street in Fond du Lac, WI  54935
Parking lot available on the east side of the building.

INTAKE PROCEDURE – OUTPATIENT SERVICES

Intake Desk Hours:

8 AM to 8 PM, Monday through Thursday
8 AM to 4:30 PM, Friday
8 AM to 12:15 PM, Saturday

Intake Phone:  (920) 929-3565

Eligibility

  • Fond du Lac County residency (“fixed place of habitation”)
  • Ability-To-Pay qualifications
  • As the public AODA and mental health services provider, DCP offers services to individuals who are uninsured/underinsured, or on certain kinds of Medical Assistance benefits.  A few private insurance companies contract as  “preferred providers” with  us.

General Procedure

Helpful Hint: If you do have any kind of insurance, including Medical Assistance HMO insurance, it is important for you to contact your insurance company to see if DCP is a “preferred provider” under your coverage.  If not, you will need to go to the preferred provider that your insurance company has identified for your services.

  1. Dial the Intake Phone number to reach the Intake desk.
  2. You will be asked first if you are a Fond du Lac County resident and to confirm your qualifying address.
  3. The Intake staff will then ask you to come in to the facility during the hours listed above to complete necessary paperwork which includes the following:
    • Information sheet
    • HIPPA form
    • Primary Care and Physician forms
    • Any other release forms for other agencies, previous treatment providers, probation/parole officer, court, etc.
    • Ability-to-Pay form
    • DCP is required by State law to do “Payment Level Determinations” using the State of Wisconsin Uniform Fee System. See their website.
  4. A member of our clinical staff will review your information to make sure you are seen by an appropriate clinician.
  5. You will receive a telephone call from the Appointment Desk staff to schedule your appointment.