Frequently Asked Questions

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Health Risk Assessment Frequently Asked Questions (FAQs)

Q: What is the Health Risk Assessment?
A: Fond du Lac County utilizes Interactive Health for our HRAs. The health evaluation is extremely comprehensive, performing 35 different tests examining every major organ in the body – all in about 10 minutes.

Q: What is a Personal Health Score and how will it be calculated?
A: An individual's Personal Health Score is computed by six measures: Systolic Blood Pressure, Diastolic Blood Pressure, LDL Cholesterol, Glucose, Triglycerides, and Tobacco Use. Interactive Health interprets your lab results and gives you credits for a low reading and points for having elevated levels of these measures. Healthiest scores are 0 to -20.

Q: What is my new goal?
A: If you took an HRA last year, take a look at last year’s results. Your Personal Health Score is listed at the bottom of the page and your Goal is in a box to the left of your score. It might say to maintain your score for next year or to reduce your score by 20 points – every individual’s score/goal is unique to them.

Q: How will they test to see if I am a smoker?
A: Each person that indicates on their pre-evaluation questionnaire that they are not a smoker will get their blood sample tested for Cotinine. This lab test is able to show if nicotine is present in the blood stream. Tobacco use will add as many as 40 points to your Personal Health Score.

Q: What if I lost my results from last year? Where can I get a new copy?
A: Your results can always be found on Interactive Health's website: Or you may call Interactive Health directly at 800-840-6100 to request a new copy.

Q: Last year, when my blood pressure was taken it seemed off. Can I request using the blood pressure cuff instead of the machine or ask for a second reading?
A: Yes, please inform your phlebotomist if you would like a second reading or would prefer to use the cuff instead of the machine.

Q: What if I have a condition that prevents me from meeting my Goal?
A: Federal regulations mandate that each person should be offered an Reasonable Alternative Standard to meet his/her health goal. If you are unable to meet your health goals that are required for you to earn the full incentive, you may qualify for an opportunity to earn the same incentive through an alternative course of action. This alternative method will be a medical waiver and must be completed by your health care provider. Please contact Interactive Health by phone at 800-840-6100 and ask to speak to the Health Management Team for this waiver.

Q: Who will see my results?
A: Your results are processed by Interactive Health and sent directly to you. Interactive Health follows all patient privacy laws and will not share your individual results with the County. The information provided to Fond du Lac County only includes a list of employees who qualify for the incentive based on their results/participation.

Q: What is in place to help me meet my goal?
A: There are a variety of successful programs offered to employees to improve their health, such as Tobacco Cessation counseling, coaching through Interactive Health, and the Health Navigator program. Contact Human Resources for more information.

Q: If I haven’t taken my HRA in awhile, what is my goal?
A: Based on the last HRA completed, your goal is the same as it was when it was taken. For example, if you last completed an HRA in 2013 and had a goal to maintain your score for the following year, that goal will apply the next time you take the HRA.

Q: How is the results-based incentive be structured?
A: The system is in 2 tiers: participation and results. Every insured employee who takes the HRA will automatically earn a premium reduction (paying 15% of the monthly premium instead of 18%). If you meet your Personal Health Goal, you will earn an additional premium reduction (paying 12% of the monthly premium). These premium incentives will take effect during the following calendar year.

Q: What are my options if I am taking the HRA for the first time?
A: If you are a new employee or have never taken the HRA, you are eligible to receive the “participation” incentive in order to establish your baseline results and to get a goal for the following year. In subsequent years, upon meeting your goal, you are able to earn the results-based incentive as well the participatory incentive.

Q: When will the HRAs be held?
A: The HRAs will be held during three weeks in September throughout the various County locations.

Q: How do I sign up for an HRA?
A: In the weeks before HRAs, you will receive notification that employees are eligible to sign up for their HRA. You will be able to sign up on the Interactive Health website or by calling 800-840-6100.

Q: Are HRAs only for insured employees?
A: While the HRAs are meant for insured employees as they are directly tied to insurance premiums, 45 employees who are not covered under the County sponsored health plan will be able to take the HRA free of charge. This is done on a first-come, first-served basis. You will be able to sign up during the same window as insured employees by calling Human Resources.