Crisis Intervention Services
Call 920.929.3535
24 hours a day, 7 days a week
or go to 459 E. 1st Street, Fond du Lac for walk in service.
If you are in imminent danger or experiencing a medical emergency, call 911.
A crisis is defined in Webster’s Dictionary as “an unstable or crucial time…whose outcome will make a decisive difference for better or worse.”
OUR PROGRAM
Crisis Intervention staff provide support to people who are experiencing a mental health crisis by phone or on a walk-in basis. Our goal is to provide assessment, support, brief intervention, and links to services in the community, including inpatient psychiatric care, if needed.
Mental health crises can include feelings of desperation, loss of control, suicidal thoughts or intent, depression, debilitating alcohol/drug abuse, or the symptoms of a severe and persistent mental illness, which include such things as hallucinations, delusions and paranoia.
OUR TEAM
The Crisis Intervention program is staffed during the week from 8:00am to 4:00pm by the Crisis Intervention Coordinator and the clinicians of the Outpatient Clinic, from 3:00pm-11:00pm by the Crisis Intervention Worker, and for all other hours by Crisis Intervention Specialists as well as the staff of the Acute Psychiatric Unit.
The Crisis team has a mobile crisis worker with the City of Fond du Lac Police Department as part of a Co-Response model with a City of Fond du Lac Police Officer. The Co-response model is called out to a crisis through dispatch. The team is available from 10:00am-6:00pm Monday through Friday.
The Crisis team has a mobile crisis worker in the Sheriff Department’s Office as well that can be called out to a crisis through dispatch. Those hours are Monday through Friday from 12:00pm-8:00pm.
Crisis Intervention has the responsibility to work with appropriate law enforcement staff and with our Corporation Counsel to arrange for involuntary commitments to an inpatient mental health unit when any crisis situation becomes dangerous to self or others.
OTHER CRISIS RESOURCES
The 988 Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.
LGBT National Help Center - Call 888.843.4564
All support volunteers identify as part of the LGBTQIA+ family, and are there to serve the entire community, by providing free & confidential peer-support, information, and local resources through national hotlines and online programs.
NAMI of Fond du Lac County - Call 920.979.0512
NAMI Fond du Lac strives to support and empower every person, young and old, touched by mental illness. They are committed to removing stigma and nurturing recovery through advocacy, education, and outreach throughout Fond du Lac County.
Trans Life Line - 877.565.8860
Trans Lifeline’s Hotline is a peer support phone service run by trans people for trans and questioning peers. Call if you need someone trans to talk to, even if you’re not in a crisis or if you’re not sure you’re trans.